Symptom
- Drilldown for a hierarchy is not possible
- Drill down to level 3-5 not possible, although the drill is set to Level 5. Only level 1 and 2 is possible.
Environment
- SAP Analytics Cloud (Enterprise) 2022.8
- BW live connection
Reproducing the Issue
- Create a story based on BW live connection.
- Create a table and include 5 level hierarchy.
- Right-click on the hierarchy.
- Select "Set drillstate"
- Observe that drill down to level 3-5 not possible, although the drill is set to Level 5. Only level 1 and 2 is possible.
Cause
The number of drill levels shown for BW systems is determined by a system setting called "Max BW drill level". In your system, this is currently set to 2. Because of this, only 2 levels are shown in the Set drillstate dialog.
Resolution
To change this you can do the following:
1. Navigate to System --> Administration
2. Locate the setting "Max BW drill level" in the list
3. Click the "Edit" button (pen) to allow changes to the setting
4. Enter the desired number of drill levels to be displayed
5. Click the "Save" button (floppy disk) to save your changes
6. Refresh the page for the changes to take effect
NOTE: This change will take effect for all BW stories on the system.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.sap, https://hanacloudservices.cloud.sap, https://cloudanalytics.accounts.ondemand.com, https://hanacloudservices-us.accounts.ondemand.com, https://www.sap.com, https://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem