SAP Knowledge Base Article - Preview

3221423 - RCM - Error when sending an Offer Letter with eSignature

Symptom

We are trying to create an offer letter with eSignature. When we select the offer letter template and click next we get an error: "Unable to send out the document for eSignature. Error occurred while creating the eSignature offer.".


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Environment

SAP SuccessFactors Recruiting Management

Keywords

DocuSign , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

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