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3221452 - Duplicate username error


  • Customer  change username for user via Basic Import ,validation is successful but in monitor job the import fails:

Error: The following users were not imported or updated because the username already exists in the system. To check details of the duplicated user.

  • The below error appears while updating/upserting "username" for an employee in Successfactors.

DUPLICATE_USERNAME : Failed to add/update user [XXXX] "XXX YYYYY" (N/A;N/A;N/A): Duplicate Username - "XXXX".

This error can appear either when an API is used to upsert or a csv import is used to upsert in Successfactors.

  • Trying permanent purge give error:

DUPLICATE_USERNAME : Failed to add/update user XXXXX

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP SuccessFactors HXM Suite


SAP SuccessFactors HCM suite all versions


Table_USER_ACCOUNT, manage login accounts, purge, USERS_SYSINFO, Duplicate username , Unable to change username , Failed to update user, DUPLICATE_USERNAME : Failed to add/update user, SFAPI.  , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

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