SAP Knowledge Base Article - Public

3221500 - Canceled Item Is Not Displayed in Sales Quote and Sales Order Preview


You have a canceled item in the sales quote ABC (ABC represents the Sales Quote ID), when you generate the output of this sales quote with the preview button, this canceled item does not appear in the PDF form.

Same happens to Sales Orders.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center.
  2. Go to the Sales Quotes view.
  3. Search the quote ABC and click Preivew button.
  4. In the PDF, the cancelled line is not displayed.


Canceled items are not displayed in the generated output form.


This is the expected system behavior.


Canceled Item; Sales Quote; Sales Order; Preview; PDF
, KBA , SRD-CRM-ORD , Orders & Contracts , Problem


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