3221542 - Error: Quantity entered exceeds delivery qty for item in Outbound Delivery

While performing undo-release of Confirmed Inbound Delivery against a Third Party Processing document, the system throws the below errors:

Cannot save the document as inconsistent; document already released

Save failed

Quantity entered exceeds delivery qty for item A in Outbound Delivery XYZ     ( i.e. here A refers to an Item ID and XYZ refers to an Outbound Delivery ID.)

SAP Business ByDesign

  Step: 1

1. Go to the Inbound Logistics work center.
2. Go to Common Tasks and create New Customer Return Notification
3. In guided activity, enter relevant Third Party Outbound Delivery ID.
4. Navigate to Step 2, here maintain Delivery Notification ID, and Ship to location.
5. Now under the Details subtab, keep follow-up activity as Return to the supplier only.
6. Navigate to Step 3 and choose Finish.
7. Once the guided activity is completed, Inbound Delivery Notification gets generated.
8. Again go to the Inbound Logistics work center and find the newly generated Inbound Delivery Notification ID.
9. Select it and perform Post Goods Receipt.
10. At last, Confirmed Inbound Delivery ID: C is generated. (i.e. here C refers to Inbound Delivery ID)

Step 2:-

1. Again go to New Customer Return Notification and create a new Inbound Delivery Notification of type: Customer Return.
2. In this case, again enter the same Outbound Delivery ID as above i.e. XYZ with the same item.
3. The system will throw an error thrown straight away.
4. Now, enter Ship to location and change Follow-up activity to Post to own goods under the Details section.
5. The system still throws the same error however Inbound Delivery Notification can still be created.
6. Navigate to Step 3 and choose Finish.
7. Once the guided activity is completed, Inbound Delivery Notification gets generated.
8. Now go to the Inbound Logistics work center and find the newly generated Inbound Delivery Notification ID.
9. Select it and perform Post Goods Receipt.
10. Once the process is completed, another Confirmed Inbound Delivery ID: D is generated. (i.e. here C refers to Inbound Delivery ID)

Step 3:-

1. Go to the Inbound Deliveries work center
2. Go to Inbound Deliveries view.
3. Here, search for the first Confirmed Inbound Delivery ID: C created via Step:1. (i.e. here C refers to Inbound Delivery ID)
4. Select it and choose Undo-release.
5. The system throws the above error messages.

Since two Confirmed Inbound Deliveries with (Delivery Type: Customer Return) were created with reference to one Third Party Outbound Delivery: XYZ therefore when a user tries to perform undo-release of the first Confirmed Inbound Delivery ID: C in random order system throws errors.

1. Go to Inbound Deliveries work center

2. Go to Inbound Deliveries view.
3. Now, perform Undo-release for the second Confirmed Inbound Delivery ID: D which got generated as per Step:2
4. Once it is done then cancel the same.
5. Later perform Undo-release and Cancel the first Confirmed Inbound Delivery ID: C as well which got generated as per Step:1

See Also (optional) ⓘ

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