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SAP Knowledge Base Article - PreviewSymptom
You have set the hierarchy view in "Organize Work Centers and Work Center Views" configuration, but for users of specific business role it is showing the Flat view.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2205
Keywords
Flat, Hierarchy, Menu, Organize Work Centers , KBA , AP-RC-UIF , C4C UI Framework , How To
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