SAP Knowledge Base Article - Preview

3221629 - Unable to change the status of the ticket using Data Workbench

Symptom

When you are trying to update the status of the ticket using Data Workbench, you are getting the error 'Changing Status not possible; field is read-only'


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Service Request, Status, Update, Data Workbench , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

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