SAP Knowledge Base Article - Public

3221712 - Join Talent Community link is redirecting the user to the home page - Recruiting Marketing

Symptom

When clicking on Join Talent Community link in the header, user is being redirected to the RMK website Home Page instead the Sign In page.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access RMK website
  2. Click on "Join Talent Community"
  3. You will be redirected to the home page

Cause

Candidate Account Simplification feature is not enabled in Provisioning

Resolution

It is necessary to check the option "Enable Candidate Account Simplification" under Company Settings in Provisioning.

Note: as a customer, you do not have the access to Provisioning. Please contact an Implementation Partner in order to perform the above changes.

Keywords

tc join, join our talent community, cas, redirect, header , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions