Symptom
During initiate Onboarding process getting error:
Unable to initiate onboarding process. Please ensure that the Offer Details fields are properly completed.
even is the Offer has been completed.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- open the application with Offer process completed and approved
- click on Take Action > Initiate Onboarding
- Error appear:
Unable to initiate onboarding process. Please ensure that the Offer Details fields are properly completed.
Cause
Either First Name or Last Name are missing in Application page
Resolution
Be sure that the application page display on the top both First Name and Last Name, if not update them.
See Also
Keywords
KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
Product
SAP SuccessFactors Recruiting all versions