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SAP Knowledge Base Article - PreviewSymptom
- You have an integration with SAP Contact Center or Sinch Contact Center
- SAP Support has requested the Widget logs to check the payload information
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Service
- SAP Cloud for Sales
- SAP Contact Center
- Sinch Contact Pro
Keywords
C4C, Payload, how-to, troubleshooting , KBA , LOD-CRM-LA , Live Activity , CRM-CCI , Contact Center Infrastructure , Problem
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