SAP Knowledge Base Article - Public

3222157 - Custom Queries do not show count when added as Quick Link on Home Page

Symptom

When a Key User creates a Custom Query via Adaptation for a certain Work Center (i.e Leads) and adds it as a Quick Link on the Home Page, the count is not showing.

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to Home Page
  2. Go to relevant Configured Quick Link Card
  3. See for Custom Query that the count is not displayed

Cause

This is Expected Behavior

Resolution

For Custom Queries, when added to a Quick Link card on the Home Page the count will not show.

Keywords

Custom Query, Home Page, Quick Link , KBA , LOD-CRM-HOM , Home Page , Problem

Product

SAP Cloud for Customer core applications 2202