Symptom
After adding a new dimension member in the public dimension with data access control turned on in the model, this newly created dimension value could not be seen in the input control established based on this dimension in the story
Environment
- SAP Analytics Cloud (SAC)
Reproducing the Issue
- Create a model with dimension A
- Click on the dimension A
- In the Dimension Details Panel, switch on the "Data Access Control" button for the dimension A, and then click "Save"
- Click "Add" to add a member for the dimension A
- Create the Member ID, Description. Hierarchy for this new dimension member
- Click Save
- Observe that the message "The model is saved successfully" and the message "The user data access settings will be updated for the dimension Entity in the background. You will be notified once it is complete".
- Create a story based on the model.
- Create a table and add dimension and measure for this table.
- Add an input control based on the dimension A
- Click the 3 dot button of this input control and click "Edit Input Control"
- In the Set Filter for Entity panel, search the newly created member of dimension A
- Observe that the message "No available members" would appear
Cause
- This issue is caused by the stuck job in the backend system.
Resolution
Raise a support ticket under the component LOD-ANA-ADM-DAC and indicate this KBA
See Also
- 2354809 - Failed to call SAP Analytics Cloud agent .. /deploymentInfo error in SAP Analytics Cloud - SAP ONE Support Launchpad
- 2943656 - When accessing Cloud agent getting: Access to the requested resource has been denied in SAP Analytics Cloud (SAC) - SAP ONE Support Launchpad
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud
, KBA , LOD-ANA-ADM-DAC , Data Access Control , Problem
Product
SAP Analytics Cloud 1.0