Symptom
You have enabled the Caller ID functionality for Cloud for Customer (C4C) mobile application (Extended App).
However, after receiving the call you notice that the application is not creating automatically an activity for inbound call.
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Environment
- SAP Cloud for Customer
- Extended App (Mobile Application)
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2205
Keywords
caller id, mobile app, iphone, inbound call, extended app , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , How To
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