Symptom
Candidates receive welcome notification and try to log in with the link, but fail with error message "The URL that you are trying to access is no longer valid. Please use the latest URL that has been mailed to you."
Environment
SAP SuccessFactors Onboarding
Cause
HRIS sync mapping changed the username
Resolution
Please go to Manage Business Configuration >> HRIS sync mapping.
Check if there is any mapping to username.
If yes, remove that.
Keywords
login, onboardee , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions