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3222441 - InfoProvider does not exist with exception CX_RSD_INFOPROV_NOT_FOUND when opening filter in AO

Symptom

In Analysis Office, user is receiving the following exception while opening filter by member screen of one dimension:

An exception occurred in one of the data sources. SAP BI Add-in has disconnected all data sources.
InfoProvider does not exist (BRAIN-116, XXX)
An exception with the type CX_RSD_INFOPROV_NOT_FOUND was raised, but was not handled locally or declared in a RAISING clause. (RS_EXCEPTION-000, XXX)
An error occurred when getting data from the processor. (BRAIN-670, XXX)
Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION (RSBOLAP-000, XXX)

exception.JPG


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Environment

Analysis Office for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

InfoProvider does not exist, BRAIN-116, CX_RSD_INFOPROV_NOT_FOUND, BRAIN-670, SAPMSSY1, UNCAUGHT_EXCEPTION , KBA , BI-RA-AO-XLA , Excel Addin , BW-BEX-OT-DBIF , Interface to Database , BW-BEX-OT-F4 , MasterData read services , Problem

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