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3222459 - Exit rule is not called for inbound email when Technical Recipient is set by mailserver


  • Inbound emails can be received by SAP system.
  • In SOIN, the recipient email address is the same as you maintained under Exit Rules in SCOT or SO50. But the exit rule is not called as expected.



  • SAP Netweaver
  • SAP S/4 HANA Release independent


SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA 1909


SOIN, SO50, exit rule, inbound processing, technical recipient, envelope recipient , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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