SAP Knowledge Base Article - Public

3222467 - Latest Homepage preview of mobile logo displays the logo linked to the default mobile theme even if this is not in use

Symptom

Latest Homepage preview of mobile logo displays the logo linked to the default mobile theme even if this is not in use

Environment

  • SAP Successfactors HXM Suite
  • SAP Successfactors Mobile

Reproducing the Issue

Enable Mobile Features > Mobile Themes > create a custom Mobile Theme and enable for all

Upload a custom logo different from what is attached/displayed in the default mobile theme

This custom theme and logo will be displayed on the mobile app

However if you check in Manage Homepage > Manage Banner Image > the preview we see for the mobile banner > it displays the logo which is linked to the default mobile theme > even if the default mobile theme is not in use

Cause

Known issue which requires a code fix > this will be resolved in the 2H 2022 release

Resolution

Known issue which requires a code fix > this will be resolved in the 2H 2022 release

Keywords

Mobile logo, Banner Image, logo, mobile theme, mobile preview , KBA , LOD-SF-PLT-LHOM , Latest Home Page , LOD-SF-PLT-MOB , Mobile Issues , Problem

Product

SAP SuccessFactors HXM Suite Core 2205