SAP Knowledge Base Article - Preview

3222689 - User and Participant Synchronization Between SAP Incentive Management Admin and Workflow

Symptom

Users and participants created in SAP Commissions are not appearing in Workflow. The synchronization process between the two systems fails or is incomplete.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Legacy Oracle
  • Incentive Management on Legacy Hana

Product

SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0

Keywords

SAP Commissions, Workflow, User Synchronization, Participant Sync, Tenant Link, inworkflow Flag, Data Sync Issue, User Creation, Workflow Integration, Forced Sync, Commissions Workflow Connection, Synchronization Error, User Update , KBA , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-WFL-TITAN , SPM Titan, Ref Architecture and Migration, Advanced Workflow , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , How To

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