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3222763 - ODJB Job Fails with Error Code 3 – XML Parsing Error in SAP Incentive Management

Symptom

The ODJB job fails during execution with the following error message: 

Return Code: 3  

HTML Logs file for Failed ODJB job

Error: "3 - Error in Parsing XML FILE, Please check Log File"

HTML Logs file for Failed ODJB job

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Legacy Oracle

Product

SAP SuccessFactors Incentive Management all versions

Keywords

ODJB, Error Code 3, XML parsing, file error, job failure, special character issue, malformed XML , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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