SAP Knowledge Base Article - Preview

3222846 - Unknown Database Connection Error during crystal report publication in SAP SuccessFactors Incentive Management

Symptom

When report generation pipeline is run for a Crystal report type, the publication is failing with "Unknown Database Connection" error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors Sales Performance Management

    • Incentive Management

Product

SAP SuccessFactors Incentive Management 2025

Keywords

Crystal,Unknown,connection,publication,reporting,pipeline,database , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-COM-PIP , Pipeline Runs and Calculations , Problem

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