3222846 - Unknown Database Connection Error during crystal report publication in SAP SuccessFactors Incentive Management

When report generation pipeline is run for a Crystal report type, the publication is failing with "Unknown Database Connection" error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Sales Performance Management

• • Incentive Management

Crystal,Unknown,connection,publication,reporting,pipeline,database , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-PIP , Pipeline Runs and Calculations , Problem