SAP Knowledge Base Article - Public

3223245 - Unable to Migrate Responsible Employee to Existing Contact


Via the migration tool, you are trying to enhance existing contact persons with employee responsible data. But this is not possible.


 SAP Business ByDesign

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Overview
  3. Select Migration of Customers activity
  4. Choose Migrate Contacts using the Migration Tool link
  5. Upload your migration file for the relevant contact. Note: The tab Employee is filled with the responsible employee
  6. Complete the migration
  7. Check the situation of the relevant contact in the UI
  8. The contact is not updated with the responsible employee


The enhancement of an existing contact person with employee responsible data via migration tool is currently not supported.


The common task Mass Change Contact Data offers the option to perform this action, also en masse, if needed.

In this task, use the query to select contact persons, that you want to change in one go.

On the second step, you can choose to Edit/ Show  Responsibilities. Then the button Add Responsibilities will be shown.


empty update tab , KBA , AP-BP-BP , BusinessByDesign: Business Partner , Problem


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