SAP Knowledge Base Article - Public

3223250 - Esignature Comments Missing


Item completion esignature approval comments entered by user are missing in notification & UI screen for approver (i.e. for manager in 1-step supervisor approval process).


SAP SuccessFactors Learning (LMS)

Reproducing the Issue

  1. User completes an esignature enabled item with the esignature completion enabled in global application settings with approval process.
  2. User submits esig verification and enters comments.
  3. Note the approver notification received is missing the comments as well as the mgr approvals screen for that user item esignature completion record. 


Currently being investigated.


Currently being investigated.


SAP, SF, success, factors, successfactors, LMS, learning, esig, esignature, e-sig, e-signature, comment, comments, notification, approval, approver, manager, item , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ESG , E-Signature , Bug Filed


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