SAP Knowledge Base Article - Public

3223282 - Error when opening stories based on live connection in SAP mobile app (iOS)

Symptom

When opening live connection based stories in SAP mobile app (iOS), the following error appears:  "Safari can't open the page". Users are able to open the same story in desktop version of SAP Analytics Cloud. 

Environment

  • SAP Analytics Cloud 2.115 for iOS

Reproducing the Issue

  1. Open SAC IOS mobile app.
  2. Navigate to story based on live connection.
  3. Notice: when opening the story, the following error appears:  "Safari can't open the page".

Cause

The issue is under investigation by the development team. 

Resolution

The issue is under investigation by the development team. 

See Also

Keywords

  1. SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud
, KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0