SAP Knowledge Base Article - Public

3223301 - Candidate not Present in Dashboard - Onboarding

Symptom

Candidate was initiated in RCM but is not appearing in onboarding dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

Missing fields values entered by RCM.

Resolution

Checking the data passed from RCM > ONB the start date is missing.

As system designed, the start date is a mandatory field and should always be passed.

Keywords

OBX, onboarding, how to, start date, RCM, mandatory fields , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions