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SAP Knowledge Base Article - PreviewSymptom
You want to create a Ticket from Registered Product facet in Customer screen and see the "New Ticket" button is grayed out.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Registered Product; Multiple; New Ticket; Button; Customer; Contact; Ticket; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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