SAP Knowledge Base Article - Preview

3223331 - Error: "Something went wrong. If the issue persists, log out and log in again"

Symptom

  • In BI Launchpad after logging in and after a short period of time an error occurs with error message:
    "Something went wrong. If the issue persists, log out and log in again"
  • Issue happens after the upgrade to BI 4.3 SP2 Patch 200
  • No load balancer is being used to hit the URL


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Environment

  • BusinessObjects Business Intelligence 4.3 SP02 Patch 200
  • Environment (Prod/Test/Dev) :  Test
  • Deployment (Standalone/Clustered) : Standalone
  • Application Server (Tomcat/other) : Tomcat
  • Authentication type (Enterprise/ AD/ LDAP/ SAP) : All of Enterprise/AD/SAP
  • No load balancer used 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

error, reinstall, repair, control, panel, unknown, navigating, navigate, BI, 4.3, SP2, Patch 200, install, fresh, clean, program, windows, application , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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