3223336 - CTE - error "Access token cannot be retrieved from Concur" or "In the System Setup wizard, assign an access token."

Symptom

Your current connection to Concur using the old legacy authentication suddenly stopped working.

Or you are creating a new connection using the Old Legacy authentication, and after completing the setup wizard in transaction CTE_SETUP you receive the error:

By performing a check connection under transaction CTE_SETUP all the APIs failed except the fimapping API:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

S/4 HANA 1511 - 1909

SAP ERP 6.0

Product

SAP ERP 6.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1909 ; SAP S/4HANA, on-premise edition 1511

Keywords

Concur; Access token; password; user; "Check Connection"; , KBA , BNS-CON-SE-ERP , Concur ERP Integration , Problem

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