3223432 - Provisioning jobs - connection refused with External FTP hosted on Microsoft Azure - SAP SuccessFactors Platform

• Unable to establish successful connection  with external/3rd party  FTP for provisioning jobs .
• Can not establish FTP connection via polbiostsftpprod001.blob.Suite.windows.net -- Error: error 111 - Connection refused (Connection refused)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SuccessFactors HCM Suite

1. Configure or schedule any provisioning job using customer external FTP credentials, which is hosted on Azure platform
2. Test the connection
3. Connection fails with the below error in screenshot

 Customer SFTP server is hosted in Microsoft Azure

This is a known issue for Azure SFTP currently, which is not working with the Jsch FTP client library in Java

You can find details in https://docs.microsoft.com/en-us/answers/questions/713024/connection-to-azure-sftp-doesnt-work-using-jsch.html

As workaround, you can user other SFTP services instead of Azure SFTP.

Azure SFTP , Connection refused, External FTP, 3rd party, third party, SFTP , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem