SAP Knowledge Base Article - Public

3223432 - Provisioning jobs - connection refused with External FTP hosted on Microsoft Azure - SAP SuccessFactors Platform


  • Unable to establish successful connection  with external/3rd party  FTP for provisioning jobs .
  • Can not establish FTP connection via -- Error: error 111 - Connection refused (Connection refused)

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SuccessFactors HXM Suite

Reproducing the Issue

Configure or schedule  any provisioning job using customer external FTP  credentials  which is hosted on Azure platform  and test the connection, connection fails with the below error in screenshot


 Customer SFTP  server is hosted in Microsoft Azure


This is a known issue for Azure SFTP currently , which is not working with the Jsch FTP client library in Java, you can find the detail at

As workaround, customer can user other SFTP services instead of Azure SFTP.


Azure SFTP , Connection refused, External FTP , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem


SAP SuccessFactors HXM Suite Core 2205