3223703 - "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator." in SAP Analytics Cloud.

The following behavior occurs in SAP Analytics Cloud (SAC):

• After upgrade the SAP Analytics Cloud Agent Simple Deployment Kit, the Oracle connection is failing. Error message: The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator.
• Error message in tomcat logs: com.sap.fpa.cloud.internal.DAException.null ERROR_DRIVER_NOT_CONFIGURED

• SAP Analytics Cloud (Enterprise) 2022.8.14
• SAC agent version: 1.0.351
• Import data connection to Oracle

• Workaround: Add Oracle DB Driver to Java Class Path tab in Tomcat Properties;
  
  1. If the SAP Analytics Cloud Agent Simple Deployment Kit was used <install location>\SACAgentKit\tools\editTomcatServiceConfig.bat (or locate editTomcatServiceConfig.bat)
  2. Navigate to Java Tab
  3. Under Java Classpath, add new entry to point to driver jar driver eg ";‪C:\Program Files\SAP\SACAgentKit\drivers\ojdbc8.jar"
  4. Restart Tomcat

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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