SAP Knowledge Base Article - Public

3223703 - "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator." in SAP Analytics Cloud.


The following behavior occurs in SAP Analytics Cloud (SAC):

  • After upgrade the SAP Analytics Cloud Agent Simple Deployment Kit, the Oracle connection is failing. Error message: The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator.
  • Error message in tomcat logs: ERROR_DRIVER_NOT_CONFIGURED


  • SAP Analytics Cloud (Enterprise) 2022.8.14
  • SAC agent version: 1.0.351
  • Import data connection to Oracle


This issue is currently under investigation by development.


  • Workaround: Add Oracle DB Driver to Java Class Path tab in Tomcat Properties;
    1. If the SAP Analytics Cloud Agent Simple Deployment Kit was used <install location>\SACAgentKit\tools\editTomcatServiceConfig.bat (or locate editTomcatServiceConfig.bat)
    2. Navigate to Java Tab
    3. Under Java Classpath, add new entry to point to driver jar driver eg ";‪C:\Program Files\SAP\SACAgentKit\drivers\ojdbc8.jar"
    4. Restart Tomcat

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SAP Analytics Cloud 1.0