SAP Knowledge Base Article - Public

3223748 - Trusted Origin missing for Story Report


Trusted Origin missing for Story Report causing blank/loading screen issue.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • Story Report/People Analytics

Reproducing the Issue

  1. Login to the instance
  2. Open Developer Tool in your browser > Network tab (CTRL + Shift + I /2280022)
  3. Navigate to Reporting
  4. In a filter panel of Developer Tool type 'app.html'
  5. Notice that the status is blocked
  6. In a Console tab the following error appears:
    'Invalid Origin found. Expected:xxx, but found:xxx'


If the same status and error is reproducible, please create a ticket to support. Then, we will check with the Engineering team if that value is missing in our internal backend, and if so, update it.


Trusted Origin missing, Story Report, People Analytics, blank, loading screen, app.html, status, blocked, 'Invalid Origin found. Expected:xxx, but found:xxx' , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , Problem


SAP SuccessFactors HXM Suite Core 2205