SAP Knowledge Base Article - Public

3223842 - Cannot Add Extension Field to QueryServiceConfirmationIn

Symptom

You are not able to add an Extension Field to the web service QueryServiceConfirmationIn.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Field Service and Repair work center.
  2. Select the Service Confirmations view.
  3. Open any Service Confirmation.
  4. Click on the user's icon (top right of the window).
  5. Select Key User Settings.
  6. Select Start Adaptation Mode.
  7. Click View All and go to the Service and Spare Parts tab.
  8. Select Extension Fields.
  9. Select the Extension Field ABC (ABC represent the ID of the extension field).
  10. Click on Show Further usage.
  11. Select the Services tab.

You can see that the service QueryServiceConfirmationIn is not available for Service Description Manage Service Confirmation - Item.

Cause

This functionality is currently not supported.

Resolution

This is the current system behavior.

An alternative option may be to check the SAP Customer Influence Platform to submit an idea.

Keywords

Service Confirmation, Extension Field, QueryServiceConfirmationIn, Not, Available, Add, Field, Web Service, webservice , KBA , AP-SCO-SC , Service Confirmation , Product Enhancement

Product

SAP Business ByDesign all versions