SAP Knowledge Base Article - Public

3223846 - User Cannot Edit Child Picklist Field Despite the Correct Permissions in Offer Approval - Recruiting Management

Symptom

In the Offer Approval page, the user is not able to edit Child Picklist  field despite having the necessary permissions and Parent Picklist field having a value already selected.

In the following sample case, Country is the Parent Picklist field and Custom Parent Child is the Child Picklist field.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

  • This is an expected behavior as the Parent Picklist field is not an editable field in the Offer Approval page;
  • This will occur when there's a Parent-Child Picklist relationship where the Parent Picklist field has read-only permission, either by being a standard field coming from another template or a standalone field set as non-custom token field. Please refer to the following KBA for more details for edit permissions on Offer Detail page: 2411448 - Permission to Edit Offer Approval Fields in Recruiting;
  • The behavior will not change if the Parent Picklist field value is already selected.

Resolution

In this situation, if the Parent Picklist field is a standard field coming from another template (Job Requisition or Job Application), both values from the Parent and Child Picklist fields will need to be set in the source template. If the Parent Picklist field is standalone Offer Approval field, you'll need to set the field as a custom token to make it editable, hence making the Child Picklist field editable as well.

See Also

2411448 - Permission to Edit Offer Approval Fields in Recruiting

Keywords

offer, field, child, parent, edit, change, modify, locked, greyed, out , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions