Symptom
A Chinese employee creates an expense report AAA(AAA represents the ID of the expense report). However, the system cannot create the corresponding journal entry.
You see the error message:
'The following errors have been addressed to your service provider:
- Expense Report AAA cannot create a Business Transaction (For Accounting)
Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically.'
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Travel and Expenses work center.
- Go to Expense Reports view.
- Show All Expense Reports.
- Search AAA.
- Click on Edit.
- View Document Flow tab.
- Open Errors and you will see the error message:
'The following errors have been addressed to your service provider:
- Expense Report AAA cannot create a Business Transaction (For Accounting)
Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically.'
Cause
In the expense report AAA, employee has used Tax code 11 (Domestic purchase of freight services, freight reduced rate(Obsolete)). For China, the tax code 11 has been marked obsolete for expense reports as of February 1, 2022.
Resolution
This expense report should be canceled and a new one should be created, without using tax code 11.
See Also
Keywords
Expense Report, Tax Code 11, Domestic purchase of freight services, freight reduced rate(Obsolete), 费用报销单, 税务代码11, 国内货运服务采购,货运优惠税率(已作废) , KBA , AP-ERM-GLO , Cross-Country Extensions , Problem