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3223988 - PaymentExportRequest to SAP ERP failed when the ITEM_TEXT value exceeded the supported character length and format

Symptom

The buyer is on SAP Ariba Buying and Invoicing integrated with SAP ERP or SAP S/4HANA using SAP Ariba Cloud Integration Gateway. Previously, when the buyer created invoices and entered the ITEM_TEXT column description exceeding the supported number of characters, i.e. 50, a serialization error occurred on the ERP system. The following error message was displayed:

SRT: Serialization / Deserialization failed


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Product

SAP Ariba Cloud Integration Gateway all versions ; SAP Ariba Cloud Integration Gateway, add-on for SAP ERP all versions ; SAP Ariba Cloud Integration Gateway, add-on for SAP S/4HANA all versions

Keywords

[Change Request ID: IG-40104] , KBA , BNS-ARI-CI-BUY , CIG Add-on for Procurement Integration , Problem

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