SAP Knowledge Base Article - Preview

3224155 - Google Captcha is throwing an error "There is an error in your form. please try again"

Symptom

When enabling CAPTCHA on a given site receiving error code 400006 Invalid CaptchaType\r\nInvalid CaptchaType\r\nInvalid CaptchaToken when all CAPTCHA site keys are correctly set

[Example Error] Error: Invalid site key or not loaded in api.js: XXXXXXXX

{
  "callId": "xxxxx",
  "errorCode": 400006,
  "errorDetails": "Invalid CaptchaType\r\nInvalid CaptchaType\r\nInvalid CaptchaToken",
  "errorMessage": "Invalid parameter value",
  "apiVersion": 2,
  "statusCode": 400,
  "statusReason": "Bad Request",
  "time": "YYYY-MM-DDTHH:MM:SS.sssZ"
}


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Environment

SAP Customer Data Cloud

Screen-Sets

Product

SAP Customer Data Cloud all versions

Keywords

CAPTCHA, RaaS  , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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