In Contract Accounts, data that is shown in the Open Items Tab is not displayed on the Open Items Card within the Central Tab.
SAP Cloud for Customer
Reproducing the Issue
- Go to Utilities.
- Go to Contract Accounts.
- Search and Open an Account.
- Go to the Open Items tab - there you will see a list of open items.
- Go to the Central tab - In the Open Items Card there is no data displayed.
For Open Items to be shown on the Open Items Card, they must have a posting date within the last 90s Days.
Open Items, Card, Utilities, Contract Account , KBA , LOD-CRM-IND-UTL , Utilities , Problem