SAP Knowledge Base Article - Public

3224249 - Open items not displayed within Central Tab


In Contract Accounts, data that is shown in the Open Items Tab is not displayed on the Open Items Card within the Central Tab.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Utilities.
  2. Go to Contract Accounts.
  3. Search and Open an Account.
  4. Go to the Open Items tab - there you will see a list of open items.
  5. Go to the Central tab - In the Open Items Card there is no data displayed.


For Open Items to be shown on the Open Items Card, they must have a posting date within the last 90s Days.


Open Items, Card, Utilities, Contract Account , KBA , LOD-CRM-IND-UTL , Utilities , Problem


SAP Cloud for Customer core applications all versions