Symptom
Fields are defined in Job Application Template and Candidate Profile Template with the same configuration so that data will sync. However, fields are only displaying under the More Information section. Fields are not visible in the job application fields section.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
For example purposes, the State field is defined in Job Application template and Candidate Profile template with the same configuration:
Job Application Template field configuration:
<field-definition id="state" type="picklist" required="false" custom="false" public="false" readOnly="false" anonymize="true" forward-intact="true" sensitive="false">
<field-label><![CDATA[State/Province:]]></field-label>
<field-description><![CDATA[Defining state field]]></field-description>
<picklist-id parent-field-id="country">state</picklist-id>
</field-definition>
Candidate Profile Template field configuration:
<field-definition id="state" type="picklist" required="true" custom="false" anonymize="true" sensitive="false">
<field-label><![CDATA[State/Province:]]></field-label>
<field-description><![CDATA[Defining state field]]></field-description>
<picklist-id parent-field-id="country">state</picklist-id>
</field-definition>
Recruiters are granted with read/write permission to the State field, however field is not visible within the job application fields section. State field is only displaying in the More Information section.
Cause
Fields are included in the category of fields that display only in More Information section.
Resolution
By design, if the following fields are configured in Job Application and Candidate Profile templates, the fields will only display under the More Information (candidate profile fields section):
lastName
firstName
middleName
candidateName
previousTitle
lastCompanyWorked
city
zip
state
address
homePhone
cellPhone
contactEmail
resume
coverLetter
postConvExtContactEmail
Other fields that are not in the list will appear in both job application section and candidate profile section when configured in both Job Application and Candidate Profile templates.
See Also
2397128 - Synchronisation between Candidate Profile and Application - Recruiting Management
2857245 - Candidate Profile to Application Sync
Keywords
not, visible, job, application, candidate, more, information, lastName, firstName, middleName, candidateName, previousTitle, lastCompanyWorked, city, zip, state, address, homePhone, cellPhone, contactEmail, resume, coverLetter, postConvExtContactEmail , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
Attachments
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