SAP Knowledge Base Article - Public

3224351 - Fields defined in both Job Application and Candidate Profile templates are displaying in More Information section only - Recruiting Management

Symptom

Fields are defined in Job Application Template and Candidate Profile Template with the same configuration so that data will sync. However, fields are only displaying under the More Information section. Fields are not visible in the job application fields section.

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

For example purposes, the State field is defined in Job Application template and Candidate Profile template with the same configuration:

Job Application Template field configuration:

<field-definition id="state" type="picklist" required="false" custom="false" public="false" readOnly="false" anonymize="true" forward-intact="true" sensitive="false">
  <field-label><![CDATA[State/Province:]]></field-label>
  <field-description><![CDATA[Defining state field]]></field-description>
    <picklist-id parent-field-id="country">state</picklist-id>
</field-definition>

Candidate Profile Template field configuration:

<field-definition id="state" type="picklist" required="true" custom="false" anonymize="true" sensitive="false">
  <field-label><![CDATA[State/Province:]]></field-label>
  <field-description><![CDATA[Defining state field]]></field-description>
    <picklist-id parent-field-id="country">state</picklist-id>
</field-definition>

Recruiters are granted with read/write permission to the State field, however field is not visible within the job application fields section. State field is only displaying in the More Information section.

Cause

Fields are included in the category of fields that display only in More Information section.

Resolution

By design, if the following fields are configured in Job Application and Candidate Profile templates, the fields will only display under the More Information (candidate profile fields section):

lastName
firstName
middleName
candidateName
previousTitle
lastCompanyWorked
city
zip
state
address
homePhone
cellPhone
contactEmail
resume
coverLetter
postConvExtContactEmail

Other fields that are not in the list will appear in both job application section and candidate profile section when configured in both Job Application and Candidate Profile templates.

See Also

2397128 - Synchronisation between Candidate Profile and Application - Recruiting Management
2857245 - Candidate Profile to Application Sync

Keywords

not, visible, job, application, candidate, more, information, lastName, firstName, middleName, candidateName, previousTitle, lastCompanyWorked, city, zip, state, address, homePhone, cellPhone, contactEmail, resume, coverLetter, postConvExtContactEmail , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions