SAP Knowledge Base Article - Public

3224369 - Background image selected for users is missing and currently showing as blank


The background images selected for users are currently not displayed under people profile header or my info tile in homepage.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors People Profile

Reproducing the Issue

  1. When go to people profile the background image is blank and same is displayed in my info tile



       2. Under manage background image library the custom background images are not shown,



    This is a known defect.


    Currently our engineering team is checking on this issue.


    Background image, people profile, people profile header, my info tile,INC2181714 , KBA , LOD-SF-EP-PHO , Photo Management , Problem


    SAP SuccessFactors HXM Suite Core 2205


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