3224780 - Output preview of sales document is blank when in status 'Completed'

Symptom

When checking an output item for a sales document, if the status is 'In Preparation' or 'To Be Output', the PDF preview can be seen correctly. But when the document is saved, and the status is updated to 'Completed', the PDF preview is blank.

The scenario is also relevant for On Premise version.

"Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition
SAP S/4HANA
SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA all versions

Keywords

blank, no data, no data displayed, To Be Output, In Preparation, Completed, empty, CBFD, custom form, output sales order, form template, custom form template, SD_SLS_FDP_V1_ORDER_WO_CHARGE_SRV, FDP_V1_ORDER_CONFIRM_SRV, data source, gateway, order type, document type, Free of Charge, FOC, output, print preview, preview , KBA , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , CA-GTF-OC , SAP S/4HANA output management , How To

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