SAP Knowledge Base Article - Public

3224946 - Person Type 'Onboardee' not available in Manage Business Configuration - compInfo / compInfo Country/Regions specific


"Configure New Person Type" option not visible to configure the person type 'Onboardee' for compInfo & compInfo Country/Region specific in Manage Business Configuration

*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Admin Center-> Manage Business Configuration.
  2. HRIS Elements-> compInfo-> No option visible “Configure New Person Type” -> Onboardee.



This is working as designed.


  • The Person type 'Onboardee' is not supported for compInfo and compInfo Country/region specific portlet. 
  • We have requested documentation team to update the handbook on the same.

See Also

Supported Person Type in Business Configuration UI


onboardee, person type, compInfo, compInfo_csf, manage business configuration, country specific , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Product Enhancement


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite Core 2205