SAP Knowledge Base Article - Public

3225079 - Unable to update a field value by Employee Import function - Successfactors

Symptom

  • Unable to update a field value by Employee Import function.
  • Company exit date cannot be updated at the Import scheduled job.
  • What are the restrictions for user data file being used at the Import function.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. CSV file has been prepared to update certain columns and applied to the Import scheduled job.
  2. Required column not getting updated.

Cause

File content missing the required format to be followed.

Resolution

  • Header row including the first two rows should follow the format.
  • User information at the import file should follow format as per below document:

        General Tips for the User Data File | SAP Help Portal

See Also

2087504 - An Explanation of the Fields in the Employee Import File

Keywords

Field, Import function, Data file, CSV, Update, Row, File , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To

Product

SAP SuccessFactors HXM Core all versions