Symptom
Some formats are not working in upload documents I-9 Section 2.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to instance as the admin.
- Complete Section 2 and 3 of Form I-9.
- Complete Section 2 and Section 3 of Form I-9.
- Select Start on any candidate.
- Upload file that is not ".png" and ".pdf."
Cause
The behavior has already been addressed to the responsible teams and confirmed as an issue. A code correction was created and it will be deployed in the next release, H2 2022 (B2211).
Resolution
As workaround is necessary to upload files in ."pdf" and ".png" while the engineers correct the issue.
Keywords
I-9, Format, Upload, Documents, , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
Product
SAP SuccessFactors Onboarding all versions