Symptom
Use a single quotation as a template for creating further sales quotations but encounter the following error message (no. V2015): "The reference has already been completely copied or rejected".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Log on to the launchpad with role SAP_BR_INTERNAL_SALES_REP assigned.
- Open the "Manage Sales Quotations" app.
- Select menu option: "Create Quotation".
- Choose a quotation type select QT.
- Select the button "Create with reference".
- Enter a quotation number for reference and "Copy".
- An error message (no. V2015) is encountered: "The reference has already been completely copied or rejected".
Cause
The system is coded so that a sales document with a referenced status of C (completed), cannot be referenced again unless it is of sales document category B, L, K, I (Quotation, Credit Memo Request, Debit Memo Request, Order Without Charge). This is hardcoded in the copying requirement.
Resolution
This is the standard system behavior. The quotation is fully referenced when a sales order is created with reference to it. If it is required that a sales quotation remains open to be referenced by other sales quotations, a sales order should not be created from it.
Keywords
quotation, sales, sales quotation, manage sales quotations, create with reference, The referenced quotation has already been completely copied or rejected, V2015, VA21, VBAK, QT, F1852, SD_F1852_QUOT_WL_SRV, SAP_SD_BC_QUOT_PROC_MC , KBA , SD-SLS-QUT , Inquiries / Quotations , SD-SLS-QUT-2CL , Inquiries / Quotations (Public Cloud) , How To
SAP Knowledge Base Article - Public