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SAP Knowledge Base Article - PreviewSymptom
You notice that the Portal Notes are not displayed in the Timeline tab and in the List View of the service ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Timeline, C4C, Cloud for Customer, Ticket, Service Request, Service Ticket, List View, Portal, Memo, Portal Notes, Portal Memo, Timeline Tab, View, , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SRP , Service Request Processing , How To
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