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3225322 - HANA backup fails with error: Backint exited with exit code 2 instead of 0. console output: No additional Information was received

Symptom

The backint.log shows errors similar to the below:

  
  backintCmd=[/opt/commvault/Base/../iDataAgent/backint.exe -f backup -p /usr/sap/<SID>/SYS/global/hdb/opt/hdbconfig/param -i /var/tmp/hdbbackint_HDP.6Lt7lb -o /var/tmp/hdbbackint_HDP.CEuMyD -u <SID> -s 123456789 -c 1 -l LOG ]
  
  
  CommServeHostName=192.111.111.111
  
  CommClientHostName=<hostname>
  
  Client lookup Failed
  
  exception: 
  exception  1: no.110507  (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:244)
      Backint exited with exit code 2 instead of 0. console output: No additional Information was received

2022-01-01 18:10:10.123 backint started:
  command: /usr/sap/<SID>/SYS/global/hdb/opt/hdbbackint -f backup -p /usr/sap/<SID>/SYS/global/hdb/opt/hdbconfig/param -i /var/tmp/hdbbackint_HDP.6Lt7lb -o /var/tmp/hdbbackint_HDP.CEuMyD -u <SID> -s 123456789 -c 1 -l LOG
  pid: 234567
  input:
  #SOFTWAREID "backint 1.04" "HANA HDB server 2.00.055.00.1615413201"
  #PIPE "/usr/sap/<SID>/SYS/global/hdb/backint/DB_PRD/log_backup_0_0_0_0"
2022-01-01 18:10:10.124 backint terminated:
  pid: 234567
  exit code: 2
  output:
  Setting the number of streams=<1> Number of files to backup=<1> for SAP HANA
  
  Number of streams desired=<1> Number of files to backup=<1>


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Environment

HANA Platform 2.0

Product

SAP HANA, platform edition 2.0

Keywords

KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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