SAP Knowledge Base Article - Preview

3225502 - ECSC - Knowledge Base server is down. Please try again later.

Symptom

Knowledge Base search from Ask HR is giving error "Knowledge Base server is down. Please try again later."

  

NOTE: This is specific to custom JAM domain URL users and not for others.


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Environment

  • SAP SuccessFactors HXM Suite
    • Employee Central
      • Ask HR - Employee Central Service Center (ECSC)

Product

SAP SuccessFactors Employee Central Service Center 2205

Keywords

ECSC, AskHR, Custom JAM, KBA, Custom domain URL
, KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem

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