SAP Knowledge Base Article - Public

3225535 - Business Partners are Not Displayed in the Communication System

Symptom

Business Partners were added to the Communication system XYZ. But these Business Partners are not visible. Instead, there are empty rows in the Communication System.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to the app Communication System
  2. Find and open the Communication system: XYZ (where XYZ represents the Communication System)
  3. Go to the tab Business Partners
  4. There is no Business Partner
  5. Only empty rows are displayed

Cause

The Business Partners have been deleted or changed and the old variants are shown as empty in the Communication System. This is a UI issue.

Resolution

In response to the reported issue, a software correction will be deployed on all the customer systems with the 2208 release.

You would be able to add the Business Partners to Communication System via the Value Help and these Business Partners will be visible. In case you feel a requirement to delete the empty rows of the Business Partners, you may remove them. Otherwise, in case the empty rows continue to be displayed, they will not be shown anymore with the UI fix in the 2208 release.

Keywords

Business Partner, S/4HANA Cloud, Communication System, BC-SRV-APS-COM, missing, not visible, not displayed , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud all versions