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SAP Knowledge Base Article - PreviewSymptom
- Users are unable to logon to the Communication Panel
- The UI does not appear to be loading
- Chrome console captures the following errors:
- Failed to load resource: the server responded with a status of 404 ()
- This points to https://sapui5.hana.ondemand.com/1.71.1/resources/sap-ui-core.js missing
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Environment
- SAP Contact Center 7.0.16.100
- SAP Contact Center 7.0.17.0
- SAP Contact Center 7.0.18.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
ECF, CP, Communication Panel, SAPUI5, loading... blank UI, C4C, widget, SAP Contact Center , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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