SAP Knowledge Base Article - Public

3225780 - Frequently Asked Questions on ByD User Interface (ByD UI)


This KBA is to list some of frequently asked questions in the topic of Byd User Interfaces (ByD UI)


SAP Business ByDesign


1. Is it possible to create Page Layout? 

For the SAP Business ByDesign, you would need to do it via PDI and create UI Switches in the UI designer.

You can check it further in the documentation:

2. When you use a drop down list it displays only 30 items in the list.

This occurs for all fields in any application area, the suggested values in the UI are max 30 entries.

3. You want to add the field Status to the OWL in the work center Payables view Supplier Accounts, but the field is not available in the adaption mode.

The field Status cannot be added in OWL of Supplier Accounts view via  Adaptation Mode, this is standard behavior.

4. Is it possible to revert a deleted extension field?

It is not possible to retrieve the deleted extension fields from the system. You need to recreate the fields in your system.

5. Does SAP Business ByDesign have an option to restrict it's Logins with only specific machines?

No, such restrictions from SAP end

6. You want to rename a field, in the additional fields in the customer account address. The changes do not reflect after Publishing.

If you want to active your changes after you Publishing , you should keep the Address Dialog open and save / publish on current screen. The changes will only appear on any Dialog Box when it is Open during Publishing.

7. Do we have additiona information about Horizon Theme?

You may refer to the KBA 3231664 - Horizon Theme / Appearance Available in ByD with 2208 Release

8. Is it possible to modify extension fields created via adaptation through Web Services?

No, it is possible to create / modify Extension Fields only through adaptation mode (KUT fields) and SDK (PDI fields)

9. Multiple sessions appear on the logon screen of the tenant for particular user

As it may be caused by abrupt disconnection or close the browser accidentally and so on, it would remain in the session log. As it will be cleared automatically in two hours, and you can also delete other sessions by clicking delete button.

10.When you are able to add sticky notes in business partner however it is not available in SDK?

The Sticky notes are defined only for Standard UI views and won't be able to access with SDK.

11. You have created a default value of the extension field and maintained a default value, but the UI shows the value partially

As there is a generic restriction for default values.Hence, they cannot be longer than 80 characters, independent of the actual datatype of the field.

12. User is using adaptation changes to hide a field, tab or any changes , But end users are using personalization mode and reverting those changes. Why adaptation changes are not at the highest level?

The behavior is a standard behavior where user personalization take precedence over key user adaptation.

If you want to restrict the field from being available for business users, please check with your authorization team.

The key user adaptation settings can be overwritten by personalization. If you want to restrict the personalization; it can be achieved through Key User Settings->Company Settings->General->Disable User Personalization features.

13. Can different user edit the same document in parallel?

The system lock out the 2nd user, whenever the 2nd user opens the same document. The system would also display contact information of the 1st user.


KBA , byd ui faq , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem


SAP Business ByDesign all versions