SAP Knowledge Base Article - Public

3225985 - Interview Assessments Outstanding email being sent to interviewer even though job requisition is closed

Symptom

The Interview Assessments Outstanding email trigger is being sent to interviewer for a candidate interview that has yet to be rated but the job requisition is closed so it is not possible to rate the candidate

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Close Job Requisition where a candidate was still in an interview status but was not rated
  2. Interviewer still receives "Interview Assessments Outstanding" email trigger to remind them to submit candidate feedback

Cause

This is expected behaviour as per engineering team

Resolution

The email notification will still be sent to the user if there is an outstanding interview to be rated, even if the job requisition is already closed.

If you feel that this behaviour could be improved to accommodate the requirements of your company, you may propose your idea on our Community Portal so it can be considered to become a possible enhancement for future releases.

More information on how to submit an Enhancement Request can be found in KBA 2090228.

See Also

2716987 - How to review a Candidate Interview Rating Feedback

2693569 - Interview Central - Interview for disqualified candidate - Recruiting Management

3136527 - 'Interview Assessments Outstanding' trigger delay behaviour- Recruiting Management

Keywords

interview, feedback, reminder, interviewers, daily, disable, cancelled, filled, job req, req, job requisition, e-mail, email, e mail, notifications, triggers, remind , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions